Terms of service

1. Terms & Conditions
   • Introduction

Welcome to Wukusy. (“Company”, “we”, “our”, “us”)!

These Terms of Service (“Terms”, “Terms of Service”) govern your use of our website located at wukusy.app (together or individually “Service”) operated by DABSTER INTERNATIONAL PRIVATE LIMITED

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.

Your agreement with us includes these Terms and our Privacy Policy (“Agreements”). You acknowledge that you have read and understood Agreements, and agree to be bound of them.

If you do not agree with (or cannot comply with) Agreements, then you may not use the Service. These Terms apply to all visitors, users and others who wish to access or use Service.

 

• Communications

By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send.

 

• Purchases

If you wish to purchase any product or service made available through Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including but not limited to, your credit or debit card number, the expiration date of your card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

We may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

 

• Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through Service may be governed by rules that are separate from these Terms of Service. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, Promotion rules will apply.

 

• Content

Content found on or through this Service are the property of Dabster International Pvt Ltd. or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

 

• Prohibited Uses

You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:

• In any way that violates any applicable national or international law or regulation.
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
• To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.
• To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.
• In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
• To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability.

Additionally, you agree not to:

• Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real time activities through Service.
• Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.
• Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.
• Use any device, software, or routine that interferes with the proper working of Service.
• Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service.
• Attack Service via a denial-of-service attack or a distributed denial-of-service attack.
• Take any action that may damage or falsify Company rating.
• Otherwise attempt to interfere with the proper working of Service.

 

• Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

 

• No Use By Minors

Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using Service, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of Terms. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of Service.

 

• Accounts

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

 

• Intellectual Property

Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Dabster International Pvt Ltd. and its licensors. Service is protected by copyright, trademark, and other laws of and foreign countries. Our trademarks may not be used in connection with any product or service without the prior written consent of Dabster International Pvt Ltd..

 

• Copyright Policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to escalation@wukusy.app, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”

You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through Service on your copyright.

 

• DMCA Notice and Procedure for Copyright Infringement Claims

You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

• an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
• a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
• identification of the URL or other specific location on Service where the material that you claim is infringing is located;
• your address, telephone number, and email address;
• a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

You can contact our Copyright Agent via email at escalation@wukusy.app.

 

• Error Reporting and Feedback

You may provide us either directly at escalation@wukusy.app or via third party sites and tools with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that: (i) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; (ii) Company may have development ideas similar to the Feedback; (iii) Feedback does not contain confidential information or proprietary information from you or any third party; and (iv) Company is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Company and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.

 

• Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by Dabster International Pvt Ltd..

Dabster International Pvt Ltd. has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that the company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

We strongly advise you to read the terms of service and privacy policies of any third-party websites or services that you visit.

 

• Disclaimer Of Warranty

These services are provided by the company on an "as is" and "as available" basis. The company makes no representations or warranties of any kind, express or implied, as to the operation of their services, or the information, content, or materials included therein. You expressly agree that your use of these services, their content, and any services or items obtained from us is at your sole risk.

Neither the company nor any person associated with the company makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability of the services. Without limiting the foregoing, neither the company nor anyone associated with the company represents or warrants that the services, their content, or any services or items obtained through the services will be accurate, reliable, error-free, or uninterrupted, that defects will be corrected, that the services or the server that makes them available are free of viruses or other harmful components, or that the services or any services or items obtained through the services will otherwise meet your needs or expectations.

The company hereby disclaims all warranties of any kind, whether express or implied, statutory, or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for a particular purpose.

The foregoing does not affect any warranties which cannot be excluded or limited under applicable law.

 

• Limitation Of Liability

Except as prohibited by law, you will hold us and our officers, directors, employees, and agents harmless for any indirect, punitive, special, incidental, or consequential damages, however they arise (including attorneys’ fees and all related costs and expenses of litigation and arbitration, or at trial or on appeal, if any, whether or not litigation or arbitration is instituted), whether in an action of contract, negligence, or other tortious action, or arising out of or in connection with this agreement, including without limitation any claim for personal injury or property damage, arising from this agreement and any violation by you of any federal, state, or local laws, statutes, rules, or regulations, even if the company has been previously advised of the possibility of such damages. Except as prohibited by law, if there is liability found on the part of the company, it will be limited to the amount paid for the products and/or services, and under no circumstances will there be consequential or punitive damages. Some states do not allow the exclusion or limitation of punitive, incidental, or consequential damages, so the prior limitation or exclusion may not apply to you.

 

• Termination

We may terminate or suspend your account and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of Terms.

If you wish to terminate your account, you may simply discontinue using Service.

All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

 

• Governing Law

These Terms shall be governed and construed in accordance with the laws of INDIA, which governing law applies to agreement without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service.

 

• Changes To Service

We reserve the right to withdraw or amend our Service, and any service or material we provide via Service, in our sole discretion without notice. We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users.

 

• Amendments To Terms

We may amend Terms at any time by posting the amended terms on this site. It is your responsibility to review these Terms periodically.

Your continued use of the Platform following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Service.

 

• Waiver And Severability

No waiver by Company of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or provision under Terms shall not constitute a waiver of such right or provision.

If any provision of Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of Terms will continue in full force and effect.

 

• Acknowledgement

By using the service or other services provided by us, you acknowledge that you have read these terms of service and agree to be bound by them.

 

• Legal Details

If incorrect GST or any other Legal details are provided by the customer, the company will not be held responsible for any discrepancies in accounting data resulting from the same. Upload the GST Document and add the GST Number, Bank Account Details is Mandatory, If you want to get the GST benefits.

 

1. Privacy Policy

 

• Introduction

Welcome to Wukusy

DABSTER INTERNATIONAL PRIVATE LIMITED   (“us”, “we”, or “our”) operates wukusy.app (hereinafter referred to as “Service”).

Our Privacy Policy governs your visit to wukusy.app, and explains how we collect, safeguard and disclose information that results from your use of our Service.

We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).

 

• Definitions

SERVICE means the wukusy.app website operated by Dabster International Pvt Ltd..

PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).

COOKIES are small files stored on your device (computer or mobile device).

DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

DATA SUBJECT is any living individual who is the subject of Personal Data.

THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

 

• Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

 

• Types of Data Collected

 

• Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, Country, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

• • • Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.

• Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.

You can enable or disable location services when you use our Service at any time by way of your device settings.

• Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies:We use Session Cookies to operate our Service.
• Preference Cookies:We use Preference Cookies to remember your preferences and various settings.
• Security Cookies:We use Security Cookies for security purposes.
• Advertising Cookies:Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

 

• Other Data

While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, NDA agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location and other data.

 

• Use of Data

Dabster International Pvt Ltd. uses the collected data for various purposes:

• • to provide and maintain our Service;
  • to notify you about changes to our Service;
  • to allow you to participate in interactive features of our Service when you choose to do so;
  • to provide customer support;
  • to gather analysis or valuable information so that we can improve our Service;
  • to monitor the usage of our Service;
  • to detect, prevent and address technical issues;
  • to fulfil any other purpose for which you provide it;
  • to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  • to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;
  • to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
  • in any other way we may describe when you provide the information;
  • for any other purpose with your consent.

 

• Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

 

• Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside INDIA and choose to provide information to us, please note that we transfer the data, including Personal Data, to INDIA and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Dabster International Pvt Ltd. will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

 

• Disclosure of Data

We may disclose personal information that we collect, or you provide:

• Disclosure for Law Enforcement.

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

• Business Transaction.

If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

• Other cases. We may disclose your information also:
• to our subsidiaries and affiliates;
• to contractors, service providers, and other third parties we use to support our business;
• to fulfil the purpose for which you provide it;
• for the purpose of including your company’s logo on our website;
• for any other purpose disclosed by us when you provide the information;
• with your consent in any other cases;
• if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

 

• Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

• Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR.

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at escalation@wukusy.app.

In certain circumstances, you have the following data protection rights:

• the right to access, update or to delete the information we have on you;
• the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;
• the right to object. You have the right to object to our processing of your Personal Data;
• the right of restriction. You have the right to request that we restrict the processing of your personal information;
• the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;
• the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;

Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide Service without some necessary data.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

• Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivable the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.

According to CalOPPA we agree to the following:

• users can visit our site anonymously;
• our Privacy Policy link includes the word “Privacy”, and can easily be found on the home page of our website;
• users will be notified of any privacy policy changes on our Privacy Policy Page;
• users are able to change their personal information by emailing us at escalation@wukusy.app.

Our Policy on “Do Not Track” Signals:

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

 

• Your Data Protection Rights under the California Consumer Privacy Act (CCPA)

If you are a California resident, you are entitled to learn what data we collect about you, ask to delete your data and not to sell (share) it. To exercise your data protection rights, you can make certain requests and ask us:

• What personal information we have about you. If you make this request, we will return to you:

• The categories of personal information we have collected about you.
• The categories of sources from which we collect your personal information.
• The business or commercial purpose for collecting or selling your personal information.
• The categories of third parties with whom we share personal information.
• The specific pieces of personal information we have collected about you.
• A list of categories of personal information that we have sold, along with the category of any other company we sold it to. If we have not sold your personal information, we will inform you of that fact.
• A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with.

Please note, you are entitled to ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to the personal information we collected about you in the previous 12 months.

• To delete your personal information. If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain functions that require your personal information to operate.

 

• To stop selling your personal information. We don’t sell or rent your personal information to any third parties for any purpose. We do not sell your personal information for monetary consideration. However, under some circumstances, a transfer of personal information to a third party, or within our family of companies, without monetary consideration may be considered a “sale” under California law. You are the only owner of your Personal Data and can request disclosure or deletion at any time.

If you submit a request to stop selling your personal information, we will stop making such transfers.

Please note, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require the usage of your personal information to function. But in no circumstances, we will discriminate against you for exercising your rights.

To exercise your California data protection rights described above, please send your request(s) by email: escalation@wukusy.app.

Your data protection rights, described above, are covered by the CCPA, short for the California Consumer Privacy Act. To find out more, visit the official California Legislative Information website. The CCPA took effect on 01/01/2020.

 

• Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

• Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

 

• CI/CD tools

We may use third-party Service Providers to automate the development process of our Service.

 

• Behavioural Remarketing

We may use remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.

 

• Payments

We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

 

• Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

• Children’s Privacy

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).

We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

 

• Changes to This Privacy Policy

We may update our Privacy Policy from time to time.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

1. KYC Policy
   • Introduction

Welcome to Wukusy. (“Company”, “we”, “our”, “us”)!

These Terms of Service (“Terms”, “Terms of Service”) govern your use of our website located at wukusy.app (together or individually “Service”) operated by DABSTER INTERNATIONAL PRIVATE LIMITED

Wukusy App is committed to ensuring a secure and transparent platform for all Dropshippers. To comply with legal and financial regulations, every Dropshipper must complete the Know Your Customer (KYC) verification process by providing accurate and valid information. This policy outlines the mandatory KYC requirements and the responsibilities of Dropshippers in furnishing correct details.

 

• Mandatory KYC Information

Each Dropshipper is required to provide the following information accurately during the KYC verification process:

• Bank Account Number
• Account Holder Name (As per the bank records)
• GST (Goods and Services Tax) Certificate & Number (if applicable)

 

• Responsibility of Dropshippers

• The Dropshipper is solely responsible for ensuring that the details provided during the KYC process are accurate and up to date.
• Any incorrect, false, or misleading information submitted by the Dropshipper may result in delays, non-payment, or account suspension.
• The Company will not be responsible for any financial loss, failed transactions, or legal consequences arising due to incorrect or fraudulent details provided by the Dropshipper.

 

• GST & PAN Verification

• All clients are solely responsible for ensuring that the GST and PAN details on client's profile are accurate and valid. While we provide an option to enter and update such information, it is the client’s duty to add & verify the correctness of these details.
• It will be dropshipper's responsibility to verify GST details added in their profile for correct GST filing, we will not be liable for any type of wrong GST filing if the details available in the dropshipper profile will be wrong.

 

• Verification & Compliance

      3.4.1    Wukusy reserves the right to verify the provided details through authorized third-party services or regulatory bodies.

       3.4.2   Any discrepancies found in the KYC details may lead to rejection of the application or temporary suspension of services until the correct details are provided.

 

• Updates & Revisions

3.5.1    Dropshippers are required to update their KYC details promptly in case of any changes.

3.5.2   Wukusy reserves the right to modify this policy at any time, and Dropshippers will be notified of such changes through the platform or registered communication channels.

 

• Acceptance of Terms

By using the Wukusy App as a Dropshipper, you acknowledge and agree to comply with the KYC Policy outlined above. Non-compliance may result in restrictions on your account and services.

For any queries regarding KYC verification, please contact our support via Ticket System

 

1. Product Description Policy

At Wukusy, we offer our products in a wide range of colors to suit your preferences. Due to the nature of our product sourcing, many of our items are available in multiple colors, and we process orders accordingly. To ensure efficient processing and prompt delivery, the specific color of your product will be selected based on availability at the time of dispatch. Please note that color preferences cannot be specified during the ordering process. Your order will be processed according to the color available in stock which can not be pre decided while placing or confirming the order. While we showcase a limited selection of colors in our product images, rest assured that a variety of colors is available, and your order will be processed accordingly.

 

1. Shipping Policy

 

• THIS SHIPPING POLICY IS ONLY FOR INDIA ORDER.
  • Processing time:
    100% of orders are shipped from our warehouse within 1-2 business day except public holidays. Orders placed over the weekend are dispatched on Mondays.
  • Standard Shipping(Gujrat): Delivery: 6-7 business days after Dispatch
  • Standard Shipping(All Other State): Delivery: 7-10 business days after Dispatch, (except few pincodes where the delivery time given by courier company can be upto 15 business days)
  • Resolution timeline: In case of any parcel getting stuck during the transit, or delayed due to any reason, the resolution timeline for that parcel will be dependent on the respective logistic company. While we will try to escalate and get the issue resolved, DABSTER INTERNATIONA PRIVATE LIMITED takes no liability for any delay caused in transit of parcel and the final resolution timeline will be as stated by the respective logistic company in which the order was being sent.

5.2 Order Tracking: 
Once your order has been shipped, we will update the tracking details in your order information. Please contact our customer service team if you do not receive the details.

 

5.3 Delivery Costs:

Depend Your Delivery location
Please Check Your Order Summary To Understand The Delivery Charges For Individual Products.

 

5.4 Failed Delivery:
If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender at the customer’s expense. The expense includes shipping costs incurred; this amount will be deducted from the total of the order to be refunded.

 

5.5 Our Carriers:
We use DTDC, Blue Dart, and Ecom Express for deliveries which can be changed depending upon the servicable pincodes from the courier partners.

 

5.6 BANK HOLIDAYS:
We do not deliver on a Bank Holiday so your parcel will be delivered on the next working day.

 

5.7 Shipping Delays and Transit Issues Policy:

We are committed to delivering your orders in a timely manner. However, there are instances where shipments may experience delays or be temporarily stuck in transit. While we strive for swift deliveries, there are certain factors that can lead to delays, such as weather conditions, customs processing, and other circumstances beyond our control.

In the event that your shipment is delayed or remains in transit for longer than expected, please be aware that it may take up to 45 days for the courier service to resolve the issue and complete the delivery. During this time, the courier company is responsible for managing any transit-related problems, including delays or lost shipments.

Please note that we are not responsible for any delays caused by the courier company once the package leaves our facility. As such, any issues that arise after dispatch, including shipping delays, are beyond our direct control.

We kindly ask for your patience and understanding during this period. We are doing everything possible to ensure your order is delivered as quickly as possible, but we encourage you to monitor the tracking information provided for updates on your shipment’s status.

Thank you for your continued trust in us, and we appreciate your cooperation while we work through these unforeseen challenges.

 

1. Refund & Return Policy

 At Wukusy, we are committed to providing high-quality products through our dropshipping platform. We understand that issues may arise with products, and we strive to ensure a smooth and fair return and refund process for both our dropshipping partners and their end customers. Please carefully review the refund and return policy below.

 

• Returns and Refunds for Dropshipping partners

We want our customers to be fully satisfied with their purchases. Our return and refund process is designed to handle specific situations.

• Return Request Period

• 48-Hour Notification: To ensure we can properly assess any issues with the product, you must notify us within 48 hours of receiving the product.
• Requests submitted after 48 hours may not be accepted.
• The return/refund request must be submitted by raising a support ticket from wukusy client login. Any details submitted by any other medium than this will not be considered valid.

 

• Return Eligibility

• Damaged or Defective Products: If the product is damaged or defective upon arrival, the customer must provide an unboxing video showing the damage. This video is required to assess the situation and determine the appropriate action. The complaint must be submitted within 48 hours of receiving the product.
• Missing Items: If any items are missing from the order, an unboxing video must be provided showing the contents of the package clearly. Notify us within 48 hours of receiving the order so we can investigate the situation and, if confirmed, we will issue a refund for the missing item(s) after our investigation.

 

• Refund Eligibility

• Refunds will be processed for eligible returns based on the following criteria:
• Damaged or Defective Products: Upon confirmation of the damage or defect through the unboxing video, a full or partial refund will be processed based on our approval. No return or refund can be processed for defective electronics items.
• Missing Items: If we are unable to fulfill the missing item(s), we will issue a refund for the missing items.
• Refund amount will be subject to approval by Dabster International Private Limited depending on the condition of the item, type of item, condition of the unboxing video and nature of the defect.

 

• Return Shipping

Customer’s Responsibility: The customer will be responsible for the cost of return shipping. We recommend using a reliable shipping service with tracking to ensure the safe return of the product.

 

• Rejection/Denial of Parcel

• If the customer rejects or denies acceptance of a parcel after it has been dispatched, the following deductions will apply:
• Shipping Charge: 2 times the original shipping charge will be deducted, this includes both forward and reverse shipping costs.
• These deductions will be made before issuing any refunds.

 

• Refund Process

Once the return is received and inspected, we will notify you (the dropshipping partner) about the approval or rejection of the refund. If approved, the refund will be processed and applied to the original method of payment within 7 days of approval.

Note: The refund will be issued only if the product is unused, undamaged, and in its original condition with the original packaging.

 

• Non-Returnable Items

Certain items may not be eligible for return or refund, including but not limited to:

• Products that have been used, opened, or damaged by the customer.
• Products marked as non-returnable in the product description.
• Electronic Products.

 

• How to Process a Return/Refund

For Dropshipping Partners:

• When an end customer requests a return or refund due to a defect, damage, or incorrect item, you must notify us within 48 hours of receiving the order.
• Submit the unboxing video and any relevant supporting documentation for us to assess the return request.
• Once the return is approved, follow the return process and ensure that the customer is informed. The customer will have to ship the item back to us, and after receiving the product, we will issue the refund or replacement, whichever is communicated earlier during the confirmation.

 

• Shipping Costs

Shipping charges are non-refundable under all circumstances, regardless of the reason for the return. This includes both the initial shipping fees and any costs incurred for returning the product. The dropshipper will be responsible for covering the return shipping fees. We recommend using a reliable shipping service with tracking to ensure the safe return of the product.

 

1. Order Cancellation Policy

No Cancellations from Dropshipper After Order Confirmation: Once an order is confirmed, it cannot be cancelled by Dropshipper. We process all orders immediately to ensure prompt delivery, and therefore, cancellations are not permitted.

No Modifications Allowed: Once the order is confirmed, no changes or modifications (such as product additions, changes in address, or updates to the order) are allowed. Please ensure all details are accurate before confirming your order.

Exceptions: In rare circumstances, such as if the item is out of stock, a pricing error occurs or the Pincode provided for delivery is not serviceable, we reserve the right to cancel the order. In such cases, the full amount will be refunded to you.

 

1. Withdrawal Policy

Wukusy Dropshipping Platform Withdrawal Policy

At Wukusy, we strive to provide a seamless experience for our users. Please read the following withdrawal policy carefully to understand the terms and conditions for withdrawing funds from your wallet to your bank account.

• Bank Details Requirement

• To initiate a withdrawal from your wallet, you must ensure that your bank details are correctly entered in the profile section of your account. This is a mandatory step for processing any bank transfers.
• In case of payment failue by the banking system, we will only make total 2 attempts of payment transfer in the same bank account detail provided by Dropshipper, if the payment gets failed on both the attempts, then the dropshipper will have to provide new bank details for payment or the dropshipper will have to contact their bank to rectify the payment failuers.
• We will make 3rd attempt of payment to the same bank detail only after the dropshipper have rectified the issue with their receiving bank, otherwise new bank account details will be mandatory to process the withdrawal request.
• Dabster International Private Limited will not be liable for any delay caused in payment due to Dropshipper not providing new bank details if requested.

• Minimum Withdrawal Amount

• The minimum withdrawal amount is 1000 INR. Any balance below this amount is not eligible for withdrawal.

• Bank Transfer Processing Time

• Once the withdrawal request is made, the bank transfer will typically be processed within 7 working days. Please allow sufficient time for the transfer to reflect in your bank account.

• Cancelled Bank Transfers

• In the event that a bank transfer is cancelled due to any reason (e.g., incorrect bank details, bank refusal, or technical issues), you will be able to initiate another withdrawal request only after 7 working days from the date of the cancelled transfer.
• In even of any payment failure by bank, the dropshipper will have to provide us another bank details in case needed or wait till the current banking issue gets resolved to complete the transfer. Dabster International Private Limited will not be liable for any payment failure happening due to system error of banks and its websites/ servers.

• Incorrect Bank Details

• It is your responsibility to provide accurate and up-to-date bank details. Wukusy is not liable for any issues or delays caused by incorrect bank information. If the withdrawal fails due to incorrect details provided by you, we will not be responsible for any loss or inconvenience caused.

• Insufficient Wallet Information

• For us to process your withdrawal, we require complete and accurate Bank Details. If your withdrawal is delayed due to insufficient or incorrect Bank Details, Wukusy will not be held responsible for any delays or issues.

• Handling of COD Amount Discrepancies

• In the unlikely event that any but not limited to technical bugs or glitches result in Wukusy receiving a Cash on Delivery (COD) amount from the courier company that is less than the COD selling price specified by the Seller, Wukusy will promptly transfer to the Seller the full amount received from the courier partner against every order shipped successfully. We are dedicated to ensuring smooth transactions and will work closely with the Seller to address and resolve any discrepancies caused by such issues. The Seller acknowledges that in these rare instances, the amount transferred will reflect the actual funds received from the courier company due to the unforeseen bug or glitch.

• Important Notes

• You can only withdraw funds from your wallet to a bank account that you have registered in your profile section.
• Please ensure that the bank details provided are correct and up-to-date to avoid any delays in processing your withdrawal.
• Any requests for withdrawal processing that do not meet the requirements outlined in this policy will not be entertained.

• COD Remittance Cycle

• For all COD orders, we receive the payment from our courier partners 10 days after the order is marked as delivered. This is a standard process followed by logistics companies to verify payments and reconcile transactions.
• Please ensure that after the COD Remittance remitted into our accounts, it will be reflected in your wallet into 24 hour, Whichever the amount will be reflected into wallet that has been paid by courier.
• In case of any delay in getting the COD amount remittance from courier partner, we will try to get that resolved and get the COD amount transferred however we are not liable for any delays happening in COD amount remittance due to courier partners.

By using Wukusy's dropshipping platform and requesting a withdrawal, you agree to abide by the terms and conditions outlined in this policy.

 

1. Grievance Redressal Policy

At Wukusy, customer satisfaction is our top priority, and we strive to provide a seamless shopping experience. However, if you are unsatisfied with our services or have any grievances regarding our products, payments, or services, we are here to assist you.

How to Raise a Grievance?

If you encounter any issues or have any concerns, please follow the steps below to ensure your grievance is addressed promptly:

• Customer Support:

• You can reach out to our customer support team via the following methods:
• Raise a ticket: Please raise a ticket, our team will revert on the same
• Provide the Following Details:
• Your full name and contact information (email, phone number).
• Order number or transaction ID (if applicable).
• A brief description of your grievance or issue.
• Any relevant screenshots or supporting documents (if applicable).
• Acknowledgement:
• Upon receipt of your grievance, we will acknowledge it within 48 hours.
• Resolution Timeline:
• We aim to resolve all grievances within 7 working days. In cases where more time is required, we will notify you of the expected resolution date.

• Grievance Officer Contact:

In case the issue is not resolved satisfactorily through our customer support channels, you can escalate the matter to our Grievance Officer. Our Grievance Officer is committed to addressing and resolving all customer concerns promptly.

• Grievance Officer Contact Details:

• Name: Grievance Officer
• Email: escalation@wukusy.app